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Listed below are the highlights of the Paydhealth privacy policy. This statement applies to users of this website and Paydhealth customers and their plan participants and visitors, unless a separate privacy notice is prominently displayed.

The security and privacy of your data is important to Paydhealth.  Therefore, we take all reasonable precautions to protect your personal information while using our website and services.  The following statement explains what data we collect, how we use the personal information you provide, and how we keep that information secure. "Personal information" refers to data that is unique to you such as name, birth date, address, email address, IP address, use of Paydhealth services, and telephone number.

For purposes of this website, we may collect and use the email address or telephone/text number that you provide to respond to your inquiry or to send you information about a service or resource in which you have expressed an interest. You may contact us to opt out of receiving such information.

In addition, we may receive information about you from the third-party sites that you access through our website.  The information you send to us via email or text may pass through private and public networks with varying levels of security.  Some networks may have taken steps to secure these transmissions while others have not, which could affect the privacy and integrity of the information you send.

We also collect electronic data about you to provide a positive website experience, offer products and services and report on user activity. None of the tools used for this purpose provide Paydhealth with the ability to read any data residing on your computer.

You may also decide to use your email address or text number to ask us questions and provide comments about our website or services. We may preserve the content of your message along with our response. We may use a third-party vendor to determine if you open and use any information that we share via email, as well as to solicit your feedback.

Cookies and tags (small pieces of information sent by a web server and stored by your web browser) are used on our website to gather information about how individuals use and navigate the website. Cookies and tags cannot extract any personal information about you, nor can they read any data that resides on your personal computer or device. We use the information collected from cookies and tags for tracking resources and data accessed on the site, recording general site statistics and activity, troubleshooting website problems, and tracking what tools users are accessing on the site.  We may combine any of this data with other information that we have about you and others for any legal purpose.

Paydhealth may share any information you provide to us (including information collected from our website) with an authorized Paydhealth partner (such as distributors of Paydhealth services and contractors providing services on our behalf). If you are a partner or potential partner of Paydhealth, Paydhealth may also share your data with other partners with whom we do business.  Paydhealth partners are required to use such personal information only for legal purposes.

Paydhealth may disclose your personal information, without notice, to comply with legal requirements, including any regulation, in relation to legal proceedings or investigations by governmental or law enforcement agencies, including criminal investigations, or to meet tax or other reporting requirements, including to (a) comply with legal process served on Paydhealth; (b) protect and defend the rights or property of Paydhealth; and (c) act in urgent circumstances to protect the personal safety of Paydhealth users, its website, or the public.

Your use of our website, including any dispute concerning privacy, is subject to this Privacy Statement and the applicable Terms of Use.  By using our website, you are accepting the practices set out in this Privacy Statement and the applicable Terms of Use.

Governing Law

These Terms of Use and your use of our website are governed exclusively by the laws of the State of Texas, without reference to its rules regarding choice of law.

Limitation of Liability

You agree that you use this website at your own risk.  Paydhealth (and its authorized partners) has no liability for any damages (whether direct or indirect, special, incidental, consequential or punitive) incurred by you as a result of your use of this website or the information you receive from or submit to this website.  Paydhealth (and its authorized partners) shall have no liability whatsoever for any security breaches, failure of electronic or mechanical equipment or communication, telephone or other connection problems, computer viruses, unauthorized access or interception of data from this website, theft or errors.

Ownership and Copyright Protection

All right, title and interest in the content (including software, text and images) and other intellectual property (including trademarks, service marks and copyrights) on this website are solely and exclusively the property of Paydhealth and are protected by intellectual property laws. You acknowledge that content available through this website, including, without limitation, content of third parties, is protected by copyright, trademark, patent or other intellectual proprietary rights and laws.

To the extent allowed by applicable law, any data submitted by you on this website becomes the property of Paydhealth, and may be used by Paydhealth for any legal purpose. 

Changes to the Terms of Use and Privacy Statement

Paydhealth may change this Terms of Use and Privacy Statement from time to time.  We encourage you to occasionally check the Terms of Use and Privacy Statement to be aware of any updates or changes.

Contact Us

If you have any questions or need more information, please contact us at 4100 Alpha Road, Suite 500, Dallas, Texas, 75244-4468, (877) 869-7772.  Paydhealth may be required to verify your identity before processing any request related to your use of this website. 

Copyright © 2022 Paydhealth.  All rights reserved.  These Terms of Use were last updated November 2021.

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